Terms & Conditions when doing business with Crown Produce Solutions

1. Order and the goods become customer’s responsibility and ownership after customer receives them.

2. We reserve the right to adjust prices, goods and special offers at our discretion.

3. We carry the right to modify or discontinue any or all products at any point of time, with or without any prior notice, temporarily or permanently. We bear no liability for any such modification, suspension or discontinuance of any product or services.

4. All the brand images and trademarks are proprietary of the respective owner company.

5. We reserve the right to change the sale terms and the Return Policy at any time without notifying the customer.

6. Only the written conversation will be considered for any change or cancellation of order before or after dispatch of goods. Cash refund fee on order cancellation may apply.

7. When customer places an order to purchase a product/products from Crown Produce Solutions, the order represents a non-binding agreement between the seller and the customer. A binding contract between seller and buyer forms only after a complete payment is fully authorized by the payment gateway and the goods are dispatched from our warehouse. Any order will be dispatched only after a successful authorization of the billed amount in full.

8. Customer is solely responsible for providing the correct billing and delivery addresses.

9. Customer must keep personal pricing private from other vendors and not share his/her contract/prices received with any other vendors.

10. Delivery fees may be present if order amount does not reach above mile-radius minimums. If minimums are not reached, delivery surcharges for fuel will be added to the invoice and cannot be disputed.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned.

Pricing

Our prices are shown in wholesale, not retail and are non-negotiable. If more than one pallet of anything is needed, please reach out for prices. Bulk pricing for juice is as follows:

BULK JUICE:

Order 5-9 gallons at once: $2 off per gallon

Order 10-19 gallons at once: $3 off per gallon

Order 20+ gallons at once: $4 off per gallon

Half gallon bulk discounts are half of the above.

These prices are due to the time is takes staff to prep, juice, cleanup, and ware wash (average 20 minutes per gallon) and increases on plastic containers.

Delivery and Pickup Days

We deliver on Tuesdays, Thursdays and Fridays with 3-hour delivery slots. See available slots at checkout.

You can come to our HQ and pickup your orders on Mondays and Wednesdays and enjoy zero minimums.

Orders must be placed at least 24 hours ahead of pickup or delivery time.

Minimums

Zero minimums for pickup/Will-Call orders.

Free Delivery Minimum Order Amount:

  • $175 – 0-10 miles.
  • $225 – 11-20 miles
  • $300 – 21-30 miles.
  • $375 – 31-40 miles.
  • $475 – 41-50 miles.
  • $600 – 51-60 miles.
  • $850 – 61-100 miles.

Gas Surcharge Schedule if Minimums are not met

  • $8 – 0-10 miles
  • $13 – 11-20 miles
  • $18 – 21-30 miles
  • $25 – 31-40 miles
  • $33 – 41-50 miles
  • $47 – 51-60 miles
  • $85 – 61+ miles

Late Fees

If you received payment terms from Crown Produce Solutions, and your payment is not received by agreed upon term, the late fees will be applied as follows:

FINANCE CHARGE OF 2% PER WEEK WILL BE CHARGED ON PAST DUE ACCOUNTS, COSTS OF COLLECTION/ATTORNEY’S FEES WILL BE ADDED HERETO IN THE EVENT AN ATTORNEY’S SERVICES ARE REQUIRED IN COLLECTION OF ALL INVOICES.

We reserve the right to cancel or modify payment terms at any given time. Payment terms will be cancelled and rejected automatically after three late payments are made outside of our terms.

All agreements are contingent upon strikes, accidents, acts of God, material shortages, or other delays, unavoidable or beyond our control. We are not liable for any damage to products packaged in the items covered by this acknowledgment. Any claims involving quantity, quality, or damage shall be made promptly, but not later than 24 hours after delivery, and sellers liability shall In no event exceed the purchase price. No goods accepted for return without our written consent. All orders subject to 10% over or under run. Above specifications are based on commercially acceptable tolerances. We hereby certify that these goods were produced in compliance with all applicable requirements of Section 6, 7 and 12 of Fair Labor Standards Act, as amended, and of the regulations and orders of the United States Department of Labor issued under Section 14 thereof.

Exchanges

We only replace items if they are defective or damaged. This does not include perishable items that have gone bad due to mishandling. If you need to exchange it for the same item, send us an email at email@crownproducesolutions.com

Need help?

Contact us at email@crownproducesolutions.com or call (623) 248-8328 for questions related to refunds, returns, terms and conditions.